The mitigation services were fine. The follow-up was initially slow. I needed a more itemized receipt for the insurance claim than what was initially provided. I called the local office in Newark DE and was told the water mitigation manager was the only one that could provide that information. I have left several messages for the manager and he has not returned my phone calls. Because of this I cannot get reimbursed by the insurance company for the damages. 11/13/18 : Updated based on managers response. He called me back, provided me an updated receipt and I was able to get reimbursed by my insurance company. Based on that I am revising my review to four stars
Technician came to replaced my sum sump in my basement in 30 minutes.Job Well done.I gives five thumbs up to Roto-Rooter.
I needed my sump routed away from my house and in within 4 days i got a quote and the work done. Very happy with the job that was done
I called Saturday afternoon and a technician arrived within an hour. Jonathan was kind and courteous and got us taken care of fairly quickly, although it was a delicate situation. We live in a historic property and have ancient plumbing, and of course the issue occurred with a houseful of paying Airbnb guests. He saved our weekend.
I needed a sump pump replaced immediately. Brandon came out on very short notice after his work day had already ended. Very pleasant. Did a great job replacing a sump pump in a tight crawl space. Always excellent service every time I use them!
Roto-Rooter Plumbing & Water Cleanup is a UK Plumber based in Newark, East Midlands. Roto-Rooter Plumbing & Water Cleanup is located at 1001 Dawson Dr, Newark, DE 19713, USA, Newark, East Midlands 19713, UK.
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